First Byte aims to bring affordable and unambiguous Mac, iOS, and Daylite support to small businesses in the Tacoma / Olympia / Seattle area. We believe that technology should be unobtrusive and should “just work” and we strive to develop long-term, symbiotic business relationships. The less that the client has to worry about what’s going on with their technology, the better.
First Byte Consulting is a one-man shop based in Fircrest, WA (Tacoma area) and provides technical support for small businesses running the Mac/Apple environment. Brian is an Apple Certified Support Consultant (10.9, Mavericks) and the only Daylite certified partner in the state of Washington. He has many years of experience running and supporting the Apple ecosystem, including serving 4 years as IT manager for a local small business.
Our goal: Many businesses see managing their IT as a daunting, often confusing task. At First Byte, our primary aim is to provide support that is not only helpful but also easy to understand. We want the client to feel in control of their computer systems, not the other way around. We do our best to avoid confusing technical jargon and to make our work as simple and understandable as possible for our clients.
What we do: Our support can range anywhere from simply connecting remotely to tackle a current issue to full system management, maintenance, and operation. Whatever level of support your company needs, First Byte will be more than happy to provide. We will sit down with you and evaluate your needs, address potential areas of concern, or help you plan out future Mac-related technology projects such as system upgrades, new software, or server and email management. Some examples of services we can provide for you:
- Basic desktop support and troubleshooting
- PC to Mac migration
- Upgrades and migration from older Mac systems
- Server setup and management
- Physical upgrades (installing new RAM, data-doublers, etc)
- Daylite database assistance, setup, and consulting
- File and print sharing
- Domain and email setup
- Basic networking
To schedule a preliminary meeting and see if we’re the right fit for you or your business, please fill out our contact form located on the “Contact Us” page.
Feel free to reach us on social media by clicking on any of the icons on the sidebar to the left!